Lotline
Get your building snapshot

Less chasing. More finished building work.

Lotline handles document requests, rent follow-ups and deadline chasing for NYC property managers, using the tools your team already works in.

  • Built on COI tracking used in live property operations.
  • Your team approves sensitive actions. You set the rules before anything runs.
Get your building snapshot

Free. No call required. No software switch.

A building record, in motion

Sample Building A

Block 9999, Lot 17

Sample data
ItemWaiting onDueLast follow-upNext stepStatus
  • Vendor insurance renewalDone9:44 AMWaiting onElevator vendorDueNov 14Last follow-upToday, 9:41 AM, replyNext stepCertificate on file9:02 AMRenewal request sent to elevator vendor9:41 AMReply received with certificate attached
  • Outstanding rent follow-upDueWaiting onUnit 4B residentDueNov 10Last follow-upOct 27, emailNext stepSend second reminder
  • Inspection filing confirmationDoneWaiting onFiling expediterDueOct 31Last follow-upNov 1, confirmation receivedNext stepConfirmation on file
  • Boiler inspectionChasingWaiting onBoiler contractorDueDec 31Last follow-upOct 30, emailNext stepConfirm appointment
  • Tenant insurance certificateChasingWaiting onGround-floor tenantDueNov 20Last follow-upNov 1, emailNext stepSend next request Nov 8
  • Rent balance in disputeNeeds your teamWaiting onUnit 6C residentDueNov 12Last follow-upOct 29, reply receivedNext stepReview with your team

From open item to follow-through

  1. Get your building snapshot

    Share your building addresses. Get a free starting view of public building records and items worth checking. No system access needed.

  2. Choose what needs chasing

    Pick a Desk for a recurring process. Need to map the work first? Start with a fixed-price Workflow Audit.

  3. Set the rules. Then run.

    Agree on contacts, follow-ups and approvals. Test on your records before launch. Your team keeps control and owns the system.

Snapshot: Sample Building A

Block 9999, Lot 17

Sample data

Public records

  • Certificate of occupancyOn file
  • Elevator inspectionLast filed Nov 2025
  • Boiler inspectionDue by Dec 31
  • Open violations1 open

Items worth checking

  • 2026 elevator inspection report not on fileDue
  • Boiler inspection due by Dec 31Chasing
  • One open violation has no response on fileNeeds your team

Choose the work you want off your list

Each Desk handles a defined follow-up process, keeps a record of the work and flags the items that need your team.

Sample Building A

Sample data
  • Elevator vendor certificateDue Nov 14, last follow-up Nov 3Chasing
  • Cleaning vendor certificateExpires Dec 2, request not sentDue
  • Boiler contractor certificateReceived Oct 30Done

COI Desk

Chases missing and expiring vendor and tenant insurance certificates.

Keep certificate requests, renewal dates and follow-ups together. Chase the right contact using your rules, record what comes back and flag stalled requests for your team.

  • Track missing certificates and renewal dates
  • Follow up with the contacts you approve
  • Flag stalled requests for a person to resolve

Tracks certificates. Does not certify coverage or replace your insurance adviser.

Sample Building A

Sample data
  • Unit 4BReminder sent Oct 27, manager copiedChasing
  • Unit 9AOn this week's report, no reminder sentDue
  • Unit 6CDisputed balance, paused for your teamNeeds your team

Delinquency Desk

Chases routine rent follow-ups from your delinquency report.

Use your weekly AppFolio delinquency report to prepare routine follow-ups. Check your do-not-contact list, use approved wording, copy the right managers and log each follow-up.

  • Work from your weekly delinquency report
  • Check exclusions before contacting anyone
  • Keep managers copied and follow-ups logged

No legal notices, eviction decisions or payment handling. Disputed balances go to your team.

Sample Building A

Sample data
  • Boiler inspectionBoiler contractor, appointment pendingChasing
  • Inspection filing confirmationFiling expediter, confirmed Nov 1Done
  • Elevator inspection reportElevator vendor, due Dec 15Due

Compliance Deadline Desk

Chases the vendor, the paperwork and confirmation for building deadlines.

Keep building deadlines, assigned contacts and follow-ups in one view. Chase updates and filing confirmations, with unresolved items flagged for your team rather than quietly marked complete.

  • Track deadlines and the person responsible
  • Follow up for updates and filing confirmations
  • Flag unresolved items for your team

Does not perform inspections, submit filings or guarantee compliance. Your professionals sign off.

Clear prices. Defined work.

Start free, map a process or put a Desk to work. Setup and ongoing support are priced separately.

Building snapshot

Free

A first look at your buildings before discussing a Desk.

  • Public building-record overview
  • Items worth checking with your team
  • Snapshot sent to your inbox
  • No access to your systems required
  • No call or purchase required
Get your building snapshot

Workflow Audit

$1,500 fixed

A process that needs a clear plan before you pay for setup.

  • Map of the current process and handoffs
  • Review of tools and required records
  • Defined exceptions and approval points
  • Recommended scope and implementation plan
  • Written next steps your team can use
Ask about a Workflow Audit

One Desk

From $3,000 setup, then from $500 a month

A recurring process with a clear owner and defined follow-ups.

  • Setup for your chosen Desk
  • Connections to the tools agreed in scope
  • Your follow-up rules and approval points
  • Testing, handover and operating runbook
  • Ongoing monitoring and fixes within scope
Ask about One Desk

Operations Desk

From $7,500 setup, then from $1,250 a month

Related processes that need coordinated follow-ups across your team.

  • Setup for the processes agreed in scope
  • Connections across the agreed tools
  • Shared handoffs, rules and approval points
  • Testing, handover and operating runbooks
  • Ongoing monitoring and fixes within scope
Ask about Operations Desk

Starting prices are not a final quote. Scope, connected tools and any separate software costs are agreed before work starts.

Before you put a Desk to work

Do we have to switch property management software?

No new property management platform is required. Lotline works around your existing tools and records. Connections may use reports or exports rather than a direct integration. Compatibility is confirmed before setup.

What does the free building snapshot cover?

A starting view of public building records and items worth checking for the addresses you share. It is not an inspection or a complete compliance review. It does not require access to your accounts or tenant records.

Can a Desk send something without our approval?

You decide which routine follow-ups can run under agreed rules. Sensitive actions require a person's approval. Contacts, wording, exclusions and approval points are agreed and tested before launch.

Who owns the system and the accounts?

You do. The Desk runs in your accounts, and you keep the system, operating runbook and backups. Any separate software subscriptions and their costs are agreed before setup.

What does monthly support cover?

Monitoring and fixes for the agreed workflow. Problems that need your team are flagged for review. The runbook explains how to check, pause and recover the system. New processes or major scope changes are quoted separately.

Do we need a Workflow Audit before buying a Desk?

Not always. If the process, records and rules are clear, start with a Desk. If the handoffs are unclear or the work does not fit a listed Desk, the fixed-price Workflow Audit gives you a written plan before committing to setup.

JT Somwaru, founder of Lotline

Built by someone you can reach

I'm JT Somwaru, based in NYC. I spent six years at Spectrum Enterprise working on business systems and now deliver paid automation implementations. Lotline brings that work into focused Desks for property operations. I also write the NYC Operator Brief, a newsletter on NYC building deadlines. When you ask about a Desk, you speak directly with me.

More about JT Somwaru

Get your building snapshot

Share your details and building addresses. I'll prepare a free snapshot from public records and reply by email. No call or account access required.

One address per line, including borough and ZIP code. No tenant details, please.

Name, firm, email and addresses go via Web3Forms, a form delivery service, to my inbox for your snapshot and reply only. No cookies or analytics. I don't sell your details or add you to a mailing list.